Winter Services

What To Expect from Our London, Ontario Snow Removal Service:

When snowfall reaches 3 inches (7.62 cm) or more in London, Ontario, our snow removal fleet is automatically deployed. Monthly/seasonal service clients don’t have to contact us during snowfalls: dispatch is automatic.

We rely on accurate weather reports from Environment Canada and regularly monitor our routes throughout London, Ontario to ensure timely service.

Operating 24/7, our highly skilled team of professionals ensures all areas are cleared of snow at least once per day, with return service after the city plow (you may need to keep us updated as city service varies greatly).

Service period is from November 1st – March 31st of the indicated season. Snow will be cleared with an accumulation of snow of 5cm or more. Crews are dispatched once 5cm of accumulation has occurred. Service time will vary from storm to storm, accumulation, and weather conditions. A texted alert will be sent if requested when our plow is dispatched to the indicated service area during a day time snow fall (8 am – 6 pm). The areas to be serviced are the driveway and only where accessible for the plow.

A return visit for the plow accumulation at the end of the laneway is included on larger snowfalls (10 cm or more). This clearing is usually done the following evening after the snow event. This service does not include any shovelling of the porch, walkway, in front of the garage or around any vehicles unless it was missed during the initial visit.

Shovelling Service Overview: The service period is from November 1st – March 31st of the indicated season. The areas usually cleared for this service are in front of the garage where the tractor cannot access, front walkway, and front porch. Additional areas can be requested to be cleared at an additional cost. Snow will be cleared with an accumulation of snow of 5cm or more. Shovelling service may be completed by a separate crew and service time can vary from the clearing of the driveway. One clearing per snow event and NO return visit after the city plow has come by.

Terms and Liability Agreement: 1. The Contractor shall be responsible for and shall restore at its expense all damage to the property of the Owner caused by the Contractor in the performance of the Work which damage was not reasonably foreseeable as a consequence of the Contractor's performance of this Agreement. The Owner acknowledges that some damage to the property of the Owner is reasonably foreseeable as a consequence of the Contractor’s performance of this Agreement, which reasonably foreseeable damage includes, but is not limited to, damage to grass areas, gardens, basketball nets, extension cords, Christmas lights, and other items that were not previously removed from the designated clearing area. PLEASE ENSURE ALL ARTICLES ARE REMOVED FROM THE DESIGNATED CLEARING AREA PRIOR TO EACH STORM Equipment & Surface Marks Our snow blowers are equipped with stainless steel cutting edges to improve scraping performance. While effective, their use may occasionally leave light surface scratches or minor rust stains. These marks are superficial, can typically be cleaned off, and are not considered damage. The Contractor does not assume responsibility for repairing or compensating for such marks. 2. The Contractor shall indemnify and hold harmless the Owner, its agents and employees from and against any claim for damages arising from an occurrence of bodily injury or death or the destruction of tangible personal property provided that the damages are caused by the negligence or breach of this Agreement of the Contractor or anyone for whom the Contractor is responsible in law and provided that the Contractor is given notice of the claim by the Owner within a reasonable time following the occurrence but in any event within 48 hours of the Owner first acquiring knowledge of the circumstances of the claim. The Owner expressly waives the right to be indemnified by the Contractor and agrees to indemnify and hold harmless the Contractor, its agents and employees from and against any claim for damages save and except those which arise due to the negligence or breach of this Agreement of the Contractor. 3. The Contractor does not provide any ice control measures and are not liable for any slip and falls in the designated clearing areas. We are responsible for clearing snow from the designated clearing areas only and it is the client’s responsibility to ensure the premises is clear of ice build up and any other slippery conditions present. 4. Our service times can vary based on the timing of the storm, equipment issues, traffic, severity of the storm and other unforeseen circumstances. We do our best to maintain a high quality of service but this can be hindered by the above factors. If there are any concerns about service time you can contact us and we will update you with an approximate service time. 5. Late or missed payments that exceed 15 days will result in halt of our service. If no payment is received the customer will be still be responsible to pay for the that was agreed upon between the customer and contractor. Once payment is received service will commence as indicated in the above service overview. If there is any questions, comments, or concerns about the service being provided please contact us at 519-630-9974 either by text message or call, or email info@londonlandscpaeinc.com.